Note: If this setting is applied, any other device drivers installed on the system are also upgraded to the latest driver available from WU. Select " Yes, do this automatically (recommended)," and click Save Changes.Ĭonnect the printer to the computer with a USB cable to automatically download the latest WIA scan driver from WU. Right-click the computer object under the Devices section, and click Device Installation Settings. Go to Start > Control Panel > Devices and Printers. Method 2: Automatically Update the Installed Driver ![]() Select " Search automatically for updated driver software" to download and update the WIA scan driver from WU. Right-click the WIA scan driver, and click Update Driver Software. Right-click the Start button, and click Device Manager. Scanning from an other HP PageWide Pro MFP 477dw works perfect from both tested computers. Got to be the WIA driver from HP that is malfunctioning. Method 1: Manually Update the Installed Driver I have tried scanning from two different computers with different OS minor versions. To do so, perform either of the following methods: Upgrade the WIA scanner driver to the latest version available using Windows Update ( WU). ![]() Note: The failure message differs from application to application. ![]() When a scan is initiated from any Windows application using a Windows Image Acquisition ( WIA) scanner driver, the driver user interface (UI) fails to launch and the operating system displays an error message. WIA scanner driver interface fails to launch on Windows 10 Issue description
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